Discovery
There is no directory of who is qualified, nearby, and free right now. The farmer starts by asking a neighbour.
Piloting in Pune districtA verified vet
A verified vet
at the farm gate,
the same day.
India has one field veterinarian for every 19,000 animals. VetConnect triages in minutes and dispatches in hours — so a sick animal is seen before the loss compounds.
Consultant queue
Urgent06:12
Suresh Kale
Buffalo · Haveli
Not eating since yesterday evening. Reduced milk, mild fever.
Resolve remotely
Needs a visit — dispatch
Best match
Dr. Ravi Patil
Distance
Rating
Experience
536.8M
livestock in India
20th Livestock Census
28,328
field vets in public service
Parliament reply, 2022
1 : 19,000
vets to animals
Derived
₹13,200cr
lost yearly to disease
Peer-reviewed estimate
The problem
A buffalo is a household’s working capital. When it stops milking, the family’s income stops.
The shortage is real, but it isn’t the whole story. Three separate things break before a vet ever reaches the animal.
Latency
The government helpline is free but queue-based and largely working-hours. Animals get sick at five in the morning.
Trust
No way to verify credentials at the gate. Unqualified practitioners fill the vacuum, and the farmer carries the loss.
How it worksMost sick animals don’t need a vet to travel.
Most sick animals don’t need a vet to travel.
They need a vet to look.
Triage is what makes one veterinarian able to cover a district instead of a village.
- 01
Tier 1 — minutes
Triage, remotely
The farmer sends photographs, video and symptoms. An online consultant reviews and either resolves it there — advice, dosage, over-the-counter medicine — or escalates it.
Most cases never need a vet to travel.
- 02
Tier 2 — hours
Dispatch, locally
Escalated cases are auto-assigned to the single best-matched local vet — scored on distance, rating and experience. Thirty minutes to accept, or it opens to a district claim pool.
No case is ever left unanswered.
- 03
Closure
Close the loop
The vet closes with a prescription photograph and reports travel and treatment cost. Payment is settled through the platform, and the farmer rates the visit a day later.
Every visit leaves a verifiable record.
BuffaloCrossbred cattleIndigenous cattleGoatSheepBackyard poultryDraught animalsBuffaloCrossbred cattleIndigenous cattleGoatSheepBackyard poultryDraught animalsBuffaloCrossbred cattleIndigenous cattleGoatSheepBackyard poultryDraught animalsBuffaloCrossbred cattleIndigenous cattleGoatSheepBackyard poultryDraught animals
MastitisOff feedLamenessFoot and mouthBloatRetained placentaMilk dropLumpy skinParasitesCalving supportMastitisOff feedLamenessFoot and mouthBloatRetained placentaMilk dropLumpy skinParasitesCalving supportMastitisOff feedLamenessFoot and mouthBloatRetained placentaMilk dropLumpy skinParasitesCalving supportMastitisOff feedLamenessFoot and mouthBloatRetained placentaMilk dropLumpy skinParasitesCalving support
Built for the animals a household actually depends on
Not pets. Livestock — where a week off feed is a month of lost income.
Verification
Every vet clears two rounds before they see a single case
Anyone can build an app. What takes time — and is the reason this works — is a network of veterinarians whose credentials have actually been checked, one at a time.
- Round 1 · Documents
- Government VCI registration number and a photograph of the card. Registration numbers are unique on the platform, so one licence cannot be shared.
- Round 2 · Interview
- A fifteen-minute live interview with our operations team. Until it is passed, the account cannot receive a live case.
Dr. Ravi Patil
MVSc · 12 years
- VCI number
- VCI-MH-44112
- Registration
- MH-VET-77821
- Districts
- Pune
- Interview
- Passed
Match score for this case
Distance4.2 km
Rating4.8
Experience12 yrs
For veterinarians
You are the scarce resource. We built for that.
Practising vets already have a patient book and a full day. This only works if a case we send is worth taking — so routing efficiency, earnings and dispute handling are the product, not the support queue.
Cases routed to you, not auctioned
One vet is offered a case at a time, chosen on distance, rating and experience. You are not bidding against colleagues.
You keep 90%
You report travel and treatment cost at closure. The platform takes ten percent. The arithmetic is visible before you accept.
Dispatch that shows its working
Every offer stores the score that produced it. If you want to know why a case went elsewhere, we can show you the numbers.
The pilot
Six months. Three talukas. Sixty vets.
Three contiguous talukas in Pune district — not thirty scattered villages. In a dispatch business, density is the product.
What we committed to before starting
- Cases resolved remotely, no visit
- ≥ 50%
- Dispatch offers accepted within 30 min
- ≥ 70%
- Median time from case raised to vet at gate
- < 4 hrs
- Farmers raising a second case within 90 days
- ≥ 40%
- Incremental monthly earnings, active vets
- ≥ ₹15,000
- Disputes on closure amounts
- < 2%
And what would make us stop
Repeat rate below 20% at month five, or fewer than thirty vets still active at month six. Either means the loop doesn’t hold — and we would rather learn that now than later.
Questions
The things people ask first
The government helpline is free. Why would anyone pay?
Free is not the same as available. The national scheme funds roughly one mobile veterinary unit per hundred thousand livestock, and it is queue-based and largely working-hours. We are not competing on price — we compete on speed and certainty. Farmers who have waited on that queue are the people we are built for.
How do you know a vet is actually qualified?
Two rounds. First, government VCI registration and a photograph of the card — registration numbers are unique on the platform, so a licence cannot be shared between accounts. Second, a fifteen-minute live interview with our operations team. An account cannot receive a live case until both are cleared.
What happens if no vet accepts the case?
The offer expires after thirty minutes and the case opens to a district-wide claim pool, where any eligible vet can take it. If it is still unclaimed, it reassigns automatically to the next best-matched vet. A case is never silently dropped.
Who decides what the visit costs?
The veterinarian does. They report travel and treatment cost at closure, and the platform takes ten percent of the total. The farmer sees the amount before it is finalised, and disputes are handled by our operations team rather than left between the two parties.
Do I need a smartphone to use this?
Not to start. A missed call or a WhatsApp message reaches our operations team, who raise the case on the farmer's behalf. The app is how a veterinarian works and how we scale — it is not the front door.
What happens to my data?
Consent is asked separately for treatment, for research use, and for sharing with an insurer — you can agree to one and not the others, and withdraw at any time. Anything used for research is stripped of personal identity first. We do not sell farmer data.
An animal seen today is
a season not lost.
We are onboarding veterinarians and dairy cooperative partners for the Pune district pilot.